Our growth is attributed to our focus on quality service and this quality is maintained through one simple philosophy:  “Be Proactive instead of Reactive for all our clients.”  
 
Through the utilization of state of the art monitoring systems and highly trained personnel, DPSI proactively services our client’s print environments, which has allowed us to achieve a 2.44:1 scheduled service call to corrective service call ratio.  We operate efficiently which translates to less downtime, increased productivity, & continual improvement in each client’s print environment . 
 
Coverage
We understand that our service performance correlates directly to our client’s productivity, which is why companies choose to partner with DPSI as their service provider.  Our service technician coverage extends across the entire U.S. and we guarantee our SLA response times.  
 
Services
Our services include:  comprehensive analytical assessments, print environment resource planning, implementation project management, hardware consulting, and onsite technician service.  These services provide end-to-end management for the entire print environment. Our analysts, representatives, and technicians are highly trained in providing a managed services strategy that will increase efficiency, decrease downtime, and provide continual improvement.  
 
Service Maintenance
Dedicated Onsite Printer Technicians
Managed Print Services
MPS Project Management
Account Management